222bat's Privacy Policy

Section 1 Introduction and Scope

222bat is an online gaming and betting platform that provides services to users in Bangladesh. This privacy policy ("Policy") applies to all services offered through the website https://222batlogin.cam and its associated mobile applications.

By registering an account on our platform, making a deposit, or using any of our services, you are considered to have accepted the terms of this policy. This policy is an integral part of our Terms and Conditions and both documents should be read together.

This policy has been prepared in accordance with applicable laws of Bangladesh and contains full details of the practices 222bat follows when collecting, storing, and processing user data.

Section 2 Types of Information Collected

222bat collects two types of information to operate its services properly: personally identifiable information and non-identifiable technical information.

2.1 Personally Identifiable Information

During account registration and verification, we collect the following information:

• Full name (as per national ID or passport)
• Date of birth (for age verification — only persons aged 21 or above may register)
• Mobile number (linked to bKash, Nagad, or Rocket account)
• Email address
• National ID or passport number (for identity verification)
• Bank account details (for processing withdrawals)

2.2 Financial Transaction Information

During deposits and withdrawals, we record the transaction amount, method, and date. This includes information on transactions made via bKash, Nagad, Rocket, and bank transfer.

2.3 Technical and Usage Information

The following information is automatically collected while using the platform:

• IP address and device information
• Browser type and operating system
• Login date, time, and session duration
• Game history and betting patterns
• Navigation patterns on the platform

Section 3 How Information Is Collected

222bat collects user information in the following ways:

1. Direct collection: You provide information directly when you open an account, fill out a form, or contact customer support.
2. Automatic collection: Technical information is collected automatically through our servers, cookies, and analytics tools.
3. Via third parties: We may collect necessary information from payment gateways and identity verification service providers.

Section 4 Purpose of Using Information

We use your information only for specific and legitimate purposes, which are described in detail below:

Purpose	Description
Account Management	To verify registration, ensure login security, and protect accounts
Financial Transactions	To process deposits and complete withdrawal requests
Identity Verification	To confirm age requirements (21+) and verify user identity
Customer Support	To provide assistance via live chat and email
Responsible Gaming	To detect unusual betting patterns and take necessary protective action
Security	To prevent fraud, money laundering, and other unlawful activity
Platform Improvement	To improve the user experience and resolve technical issues

We may use your email or mobile number to communicate bonus and promotional offers, but only when you have given consent at the time of account registration. You may withdraw this consent at any time.

Section 5 Data Storage and Security

222bat treats the security of your information as a top priority. All data stored on our servers is protected using SSL encryption technology.

5.1 Technical Security Measures

• All data transfers are encrypted using SSL/TLS protocols
• Passwords are never stored directly — only hashed values are kept
• Banking and payment information is secured in accordance with PCI DSS standards
• Regular security audits and vulnerability assessments are conducted
• Firewalls and intrusion detection systems are in place to prevent unauthorised server access

5.2 Data Retention Period

We retain your information for as long as your account is active and for any additional period required to meet legal obligations. Financial transaction records are generally kept for up to 7 years. When a request to close an account is made, personal information is reviewed and the necessary steps are taken.

Section 6 Sharing Information with Third Parties

222bat does not sell your personal information to third parties for commercial purposes. Information is shared only to the extent necessary and only in the limited circumstances described below:

1. Payment service providers: Information necessary to complete transactions via bKash, Nagad, Rocket, and bank transfer is shared with the relevant payment gateway.
2. Identity verification services: Documents may be sent to approved third parties for verification as part of the KYC (Know Your Customer) process.
3. Game software providers: Only session information required for game operation is shared with game studios including Evolution, Pragmatic Play, and PG Soft — no personal information is shared.
4. Legal obligations: Information may be provided in response to a lawful request from law enforcement authorities in Bangladesh.
5. Business transfers: In the event of a merger or acquisition, information may be transferred after users have been notified in advance.

Before sharing any information with third parties, we ensure that they comply with appropriate data protection measures.

Section 7 Cookies and Tracking Technologies

Cookies and similar technologies are used on the 222bat platform to ensure it functions properly and to improve the user experience.

7.1 Types of Cookies

• Essential cookies: Used to maintain login sessions, security tokens, and language preferences. These cannot be disabled.
• Functional cookies: Used to remember your preferences and settings.
• Analytics cookies: Used to understand which parts of the platform are used most.

7.2 Cookie Controls

Non-essential cookies can be disabled through your browser settings. Doing so may limit some platform functionality. Your consent is obtained through a cookie banner when you first visit the site.

Section 8 User Rights

Every user of our platform has the following rights regarding their personal information:

1. Right to access: You may contact customer support to find out what information we hold about you.
2. Right to correction: You may request correction of any inaccurate information.
3. Right to deletion: You may request deletion of your information where it is not subject to a legal obligation.
4. Right to restrict processing: In certain circumstances, you may request that processing of your information be limited.
5. Right to object: You may object at any time to receiving marketing communications.
6. Right to data portability: You may request your information in a structured format.

To exercise any of the above rights, contact our customer support team via live chat or email. We provide support in both Bengali and English, 24/7. For responsible gaming matters such as self-exclusion or temporary account suspension requests, visit our Responsible Gaming page.

Section 9 Protection of Minors

222bat strictly does not provide services to persons under the age of 21. Under no circumstances does our platform intentionally collect information from minors.

Age verification is mandatory at the time of registration. If a person registers using false information and this is subsequently proven, their account will be immediately closed and the relevant information will be deleted.

If a parent or guardian believes their minor child has provided information on our platform, please notify our support team immediately — we will verify the information and take prompt action. For frequently asked questions, more details are available on our FAQ page.

Section 10 Policy Changes and Contact

We may update this privacy policy from time to time. For any significant changes, you will be notified by email to your registered address or via a notification when logging in to the platform. Continued use of the platform after any changes will be taken as acceptance of the updated policy.

Previous versions of the policy may be provided on request. The date of each update is noted at the top of the page.

10.1 Privacy Complaints

If you have any concerns or complaints about how your information is used, contact us using the methods below. After receiving a complaint, we will investigate and respond as quickly as possible.

To learn more about 222bat and find out about our values and range of services, read our About Us page.